Servicing

If you opted for a new car with your novated lease, or your used car is still under warranty, be sure to consult your car's service and maintenance book or the manufacturer's website for any guidelines. Your warranty may be voided if you choose not to use an accredited repairer, so be sure to check any special requirements. Other than complying with your vehicle warranty requirements, you are free to use any qualified servicing provider.

When your car needs maintenance or is due for a service, you can book it in with a repairer at a time and day that suits you best. It's always a good idea to inform us when you book in the service so we can contact the service centre ahead of time to ensure a smooth process.

When you drop your car off for a service, advise the service centre that your car is part of the Leaselab service network. And for all authorisation and payments, please have them call us on 1300 888 594. Alternatively, you can make payment to the repairer yourself and we'll organise for a direct reimbursement to you out of your account.